"I worked with Alan to research, design and test the user experience for our new online investment service. His insight and expertise were invaluable; he quickly built credibility with our senior team, and was highly skilled at unearthing key issues in user testing."

Working as part of our Design Sprint team, Alan proved to be an experienced, polished and sensitive Design Sprint facilitator, excellent at dealing with people at all levels of the organisation and skilled enough to ensure that we uncovered previously unexpected opportunities whilst still delivering the highest quality proof-of-concept that you are ever likely to see from a Design Sprint. I would heartily endorse him.

"Alan transformed our Quote & Buy experience and delivered higher conversion by understanding our customers and where to focus additional effort to maximum benefit."

"The ambitions we have for Christopher Ward requires us, as the world’s leading online-only premium watch brand, to deliver a world-class brand and shopping experience for our customers. Our new site is a huge step towards the achievement of those ambitions."